At Venom Crafts, we take great care in crafting your handmade wooden furniture. Due to the personalized and meticulous nature of our work, our production time and shipping process are designed to ensure the highest quality. Please review the details of our shipping policy below.
Production Time
Each piece of furniture is handcrafted with the utmost attention to detail. Our production process takes up to 7 weeks from the time you place your order. This timeline allows us to carefully select materials, craft your furniture with precision, and conduct thorough quality checks before shipping.
Shipping Timeframe
Shipping Costs
Worldwide Shipping: We ship worldwide, and international shipping costs will be calculated at checkout. Please note that international customers may be responsible for additional customs duties, taxes, and fees imposed by their country.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor your shipment’s progress in real-time. Please note that it may take up to 48 hours for tracking information to become available.
Packaging
We take every measure to ensure that your furniture is securely packaged to prevent damage during transit. However, if you receive a damaged item, please contact us immediately so we can assist you with a replacement or refund.
Unforeseen Delays
While we strive to meet our estimated timelines, unforeseen delays can occur. We will keep you informed of any significant changes to your expected delivery date. Please understand that once the package leaves our facility, we are unable to control the speed of delivery.
Lost or Delayed Shipments
If your shipment is significantly delayed or lost, please contact us at diana.davydoff@gmail.com or @VenomCrafts with your order number and tracking details. We will work with the shipping carrier to resolve the issue as quickly as possible.
Address Changes
Please ensure that your shipping address is accurate at the time of placing your order. If you need to make changes to your shipping address after your order is placed, contact us immediately. We cannot guarantee changes can be made once the order is in transit.
Need Help?
Thank you for your understanding and patience. We appreciate your business and are committed to delivering a product that you will cherish for years to come.
If you have any questions or concerns about your order’s shipment, please feel free to reach out to us: